Our Commitment to Your Privacy

At James Noble Services, we take your privacy seriously. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or use our coaching services. While we strive to follow best practices inspired by HIPAA guidelines for protecting your personal information, please note that our coaching services are not medical, psychological, or therapeutic treatment.

Please read this Privacy Policy carefully. By accessing our website or using our services, you accept and agree to be bound by this Privacy Policy.

1. Information We Collect

1.1 Personal Information

We may collect personal information that you voluntarily provide to us when you:

Complete forms on our website
Register for coaching services
Schedule appointments
Participate in coaching sessions
Subscribe to our newsletter
Contact us via email, phone, or social media

This information may include:

Name, email address, phone number, and mailing address
Billing information and payment details
Background information relevant to coaching services
Personal experiences, challenges, and goals
Any other information you choose to provide

1.2 Automatically Collected Information

When you visit our website, we may automatically collect certain information about your device, including:

IP address
Browser type
Operating system
Pages visited and time spent
Referring websites
Click patterns

This information helps us improve our website and service delivery but does not personally identify you.

2. How We Use Your Information

We use your personal information primarily to:

Provide, maintain, and improve our coaching services
Process payments and fulfill transactions
Send administrative information, appointment reminders, and service updates
Respond to your inquiries and provide customer support
Personalize your experience and deliver targeted content
Monitor and analyze usage patterns and trends
Comply with legal obligations

We will never use your personal information for purposes other than those disclosed in this Privacy Policy without your consent.

3. Information Sharing and Disclosure

3.1 We Do Not Sell Your Information

We do not sell, trade, rent, or otherwise transfer your personal information to third parties for monetary or other valuable consideration.

3.2 Limited Disclosure

We may disclose your information in the following limited circumstances:

With service providers who help us operate our business (payment processors, email service providers, etc.)
If required by law, regulation, or legal process
To protect the rights, property, or safety of James Noble Services, our clients, or others
In connection with a business transfer (merger, acquisition, etc.)
With your consent

3.3 Group Coaching Settings

If you participate in group coaching sessions, please be aware that information shared during these sessions may be heard by other participants. While we request all participants maintain confidentiality, we cannot guarantee that others will not share information outside the group setting.

4. Data Security

We implement appropriate technical and organizational measures to protect your personal information, including:

Encryption of sensitive information
Secure access controls
Regular security assessments
Staff training on privacy and security practices

However, no method of transmission over the Internet or electronic storage is 100% secure. While we strive to use commercially acceptable means to protect your personal information, we cannot guarantee absolute security.

5. Data Retention

We retain your personal information for as long as necessary to:

Provide the services you have requested
Comply with legal obligations
Resolve disputes
Enforce our agreements

After this period, your personal information will be securely deleted or anonymized.

6. Your Rights and Choices

6.1 HIPAA-Inspired Best Practices

While we follow best practices for protecting your information, please note that our services are not considered HIPAA-compliant because they do not fall under the scope of HIPAA-regulated entities. Nonetheless, we aim to follow similar privacy principles and safeguard your personal information accordingly.

6.2 Additional Privacy Rights

Depending on your location, you may have additional rights regarding your personal information, including:

Deletion of certain information
Data portability
Withdrawal of consent for future processing
Lodging a complaint with supervisory authorities

To exercise these rights, please submit a written request using the contact information provided at the end of this policy. We will respond to all requests within 30 days.

7. Children’s Privacy

Our services are not directed to individuals under the age of 18. We do not knowingly collect personal information from children. If we learn that we have collected personal information from a child without parental consent, we will take steps to delete that information as quickly as possible.

8. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or for other operational, legal, or regulatory reasons. We will post the revised policy on our website with an updated effective date. Your continued use of our services after any changes indicates your acceptance of the revised Privacy Policy.

Effective Date: 16th December, 2025

9. Cookies and Tracking

We use cookies and similar tracking technologies to enhance your experience on our website. These tools may collect information about your use of our website, such as pages visited and time spent, and help us improve our services. By using our website, you consent to the use of these technologies. You can manage your cookie preferences through your browser settings.

10. U.S. Privacy Laws

We comply with applicable U.S. state privacy laws, including those in California, that grant residents certain rights to access, delete, or opt out of the sale of personal information. These rights are designed to provide individuals with greater control over their personal information.

11. HIPAA Compliance and Specific Provisions for Coaching Services

11.1 HIPAA-Inspired Best Practices

As a provider of coaching services that may involve personal health information, we strive to follow privacy practices inspired by HIPAA, including:

Access controls and authentication measures
Encryption of data at rest and in transit
Regular security assessments and updates
Secure disposal of electronic and physical records

11.2 Session Confidentiality

Information shared during coaching sessions is kept strictly confidential with the following exceptions:

Risk of harm to yourself or others
Disclosure of abuse or neglect of a vulnerable person
Legal requirement for disclosure
Written authorization from you to share information

11.3 Session Notes and Record Maintenance

We maintain documentation about coaching sessions to track progress and goals in accordance with best privacy practices. These records:

Are stored in secure systems
Are accessible only to authorized personnel
Are maintained for the legally required retention period

11.4 Breach Notification

In the unlikely event of a breach of unsecured personal health information, we will:

Notify affected clients without unreasonable delay and within 60 days
Notify the Secretary of Health and Human Services, as required by law

12. Contact Us

If you have questions or concerns about this Privacy Policy or our privacy practices, please contact us at:

Email: info@jamesnobleservices.com
Phone: (954) 727-5586
Mailing Address: 626 N. Alafaya Trail Suite 206 Orlando, Florida 32828